FAQ

Yes!  To maximize your chance of getting the day and time you prefer, please book well in advance, as tours often sell out and there are a limited number of tickets available for each tour. You can only do this online using Visa, MasterCard, American Express, Discover, JCB, or Diners Club. Sorry, we cannot accept cash at DuluthGlides. All riders must be between 100 lbs. and 260 lbs. and 14 years of age or older. Ticket sales close one hour prior to the event. Check availability and purchase tickets online:

Book online now!

Yes. We have operators standing by 24/7 to answer your questions about tour availability, and take your booking by phone if you are unable to do it online, by calling 1-888-574-8440 and asking for DuluthGlides Segway Tours.

Please arrive 10 minutes early before the published time of the tour to register, review and sign the waiver, and get fitted for a helmet. Safety training starts promptly at the published time of the tour. To participate you must complete the entire safety/training program regardless of previous experience, so please do not be late. Tours depart immediately after the safety/training session is completed.

We are located on the corner of 14th Ave East and 1st Street. Upon completing your booking, you will receive a Confirmation email of the booking with detailed information about Segway Tour Policies, Refund/Reschedule Policy, other Tips and Suggestions on what to wear, things to remember etc., and Detailed Directions to our store including the best GPS address to use and turn by turn Driving Directions from all points of the compass.

Not a problem! Our tours run rain or shine, hot or cold. Please wear weather appropriate attire, and remember, it is usually cooler by the lake here in Duluth and riding the Segway does create some wind chill. Umbrellas are prohibited because you will need both hands to operate the Segway. We will provide rain ponchos and have gloves available for cold hands.

Once purchased, tickets cannot be refunded. You may reschedule your tickets (subject to availability) only if you do so at least 24 hours in advance.

Possibly. Accumulating snow, lightning, thunderstorms, hail and strong sustained or gusty winds off the lake affecting balance are unsafe conditions to be outside near Lake Superior, even on foot. At the store, we monitor local radar and weather reports continuously for your gliding safety and comfort. We will make every effort to contact you as soon as we know the tour will be unsafe. Based on weather, the tour could simply be moved earlier or delayed until later in the day, or the tour route changed to remain more inland. If severe enough and we cancel the entire day, transferable vouchers will be issued for a future tour, or if unable, a refund.  The tour guide is the final authority regarding safety in adverse weather conditions, and reserves the right to alter the usual tour, or return to the store at any time for the safety of all participants. Our minimum number of participants for a tour is two.

To participate in our Segway tours, you need to be 14 years of age or older (participants under 18 must be accompanied by a parent or guardian for the liability waiver) and not pregnant. All participants must weigh at least 100 lbs, but not more than 260 lbs. Riders must be able to stand for up to 1.5 hours.

Segway safety guidelines specify 14 as the minimum age to ride a Segway PT and at least 100 lbs. Riders between the age of 14-18 must be accompanied by a parent or guardian to legally sign the liability waiver for their child. If a minor in a group is unable to have their parent present, waivers can be reviewed and signed by a parent, then delivered with the minor by a responsible adult participant on the tour. See the “Liability Waiver” tab at the top of this page to download the “Printable Liability Waiver” or please click on the “Contact Us” tab to call or email a request for a copy. 

All Segway riders must sign a liability waiver and release before participating on our tours. Attendees between the age of 14-18 (minors) must have a parent or guardian sign the liability waiver and release on their behalf. If a minor in a group is unable to have their parent present, waivers can be reviewed and signed by a parent, then delivered with the minor by a responsible adult participant on the tour. See the “Liability Waiver” tab at the top of this page to download the “Printable Liability Waiver” or please click on the “Contact Us” tab to call or email a request for a copy.

The PT senses the lean of the rider with the assistance of 5 angular rate sensors and two accelerometers at a rate of 100 times per second. If you lean forward the lithium batteries apply torque to the motors to push it forward bringing you upright and balanced. Same thing going backwards. Lean the handlebars in the left or right direction you want to go, and it just goes! It feels incredibly natural and really cool! The Segway PT responds similarly to how you balance yourself – as if it were an extension of your body.

We’ll teach you! Our staff will give you a hands-on comprehensive safety and training lesson before the tour. Learning how to ride a Segway is easy and fun, no experience is necessary to attend this tour.

We’ll start with a short training session, but after that, you’ll be riding the Segway for the remainder of the time.

No worries!! Segways are easy to learn, safe and fun to ride. There is no experience necessary to attend our tours. We’ll teach you with a hands-on comprehensive safety and training session at the start of the tour. You will be ready to go in no time!

About as safe as the rider operating it. Careless or reckless behavior, failure to follow safety and training instructions, failure to follow directives or instructions from the tour guide, and failure to ride single file are all hazardous activities. With proper training and common sense operation, gliding on a Segway PT is both safe and enjoyable, just like riding a bike. We do not recommend going backwards, stepping on or off the PT without staff assistance, or operating closer than an arms length away from other PTs or obstacles.

Segways can go up to 12.5 mph. However, for the purpose of our tours, we will be going much slower.

Unfortunately for safety reasons, pregnant women may not participate in the tour.

Of course! Its a great riding experience gliding on your own Segway PT, just for fun. You will go places and see things you never knew were there, guaranteed! Likely, the tour guide will have new and interesting facts and information. Even if you know everything there is to know, gliding through the Duluth on any of our tours will be a new, unique experience even for a local.

Yes, our Segways have a small storage area by the handlebar, which can hold limited items. You may bring a camera, small purse, bottle of water, but please limit the amount of personal items you bring. However, you may not take photos or video while operating the PT. Please NOTE: Duluth Glides is not responsible for personal items. If you bring personal items on the tour, such as cameras, or leave any items in our store during the tour, Duluth Glides is not responsible for them.

Absolutely! Free use of helmets will be provided and their use is required at all times while operating the PT.

Riders may use the restroom at Duluth Glides prior to departure, and should the need arise during the tour just speak to the tour guide for recommendations along the way.

What you see depends on the tour you select. Please click on the tab “Segway Tour Information” at the top of this page to get an overview of tours available, or specific tours for a more detailed description.

Unfortunately, in order to see all the attractions scheduled for the tour, there will be no time to stop for shopping. We suggest eating before the tour.

Yes. The beginning and end of each tour is located at our main store, on the corner of 14th Avenue East and 1st Street.

No. Minnesota Statute 285 classifies the Segway PT as an “Electric Personal Assistive Mobility Device” and further excludes it from the definition of Motor Vehicle. The law states “Except as prohibited by law, a person operating an electric personal assistive mobility device has the rights and responsibilities of a pedestrian.” When operating on a sidewalk or bicycle path, the Segway must yield the right of way to pedestrians or bicycles on such sidewalk or bicycle path. Since we share the paved Duluth LakeWalk and various sidewalks on our tour we will use due care and yield as necessary. We do not want to interfere with the enjoyment of these public facilities by others.

It is the ear to ear grin you will have gliding along the lakefront effortlessly among bicyclists, pedestrians, pedal carts participants and vehicles who will be green with envy as you pass.

No, unfortunately we only offer guided Segway tours. However, we can provide Segways and a staff member to provide the required comprehensive safety/rider training lessons to your corporate event for team building or as a fun addition to your annual meeting or company event. Click on the “Contact Us” tab at the top of the page to inquire about corporate events.

Yes! Click on the “Contact Us” tab at the top of the page to inquire.

Absolutely! Our Segway tours make a perfect gift for any occasion! In lieu of a formal gift certificate, please purchase the tour you would like to give as a gift for any December 31 on the schedule at 12:00pm. You will receive an Email Confirmation for this “holding” date to enclose as the gift. The recipient of the gift may call us directly, email or stop in to change this “holding” date to their requested date, subject to ticket availability on that specific requested date. Tours often sell out so the earlier the better. Un-rescheduled gift certificates after December 31 will automatically be moved to December 31 the following year. Gift certificates or any un-rescheduled tickets do not expire. Our contact info will be on the Email Confirmation as well.